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Administrative Assistant

Applied Data Systems ('ADS') in Columbia, Maryland, is a leading designer and manufacturer of intelligent embedded mobile devices. We specialize in quick time-to-market customized designs. We are currently seeking a talented Administrative Assistant to provide basic technical assistance to our Director of Technical Services in support of our Engineering Department. This position requires excellent interpersonal, written and oral communication skills, attention to detail, organization and prioritization skills. The Administrative Assistant position is an integral part of the ADS quality management process.

The Administrative Assistant will:

• Communicate with customers who wish to return ADS products (single-board computer circuit boards) for repair
• Issue return authorizations (RMAs)
• Receive incoming circuit boards for repair
• Assist with scheduling and distribution of devices
• Generate regular reports about status of RMA process
• Monitor recordkeeping and resolve errors and conflicts.
• Facilitate communication between customers (engineers and buyers) and departments (Accounting, Operations, Engineering, Support)

Requirements

• Experience in data management in ERP / MRP systems such as Navision, Great Plaines, SAP, JD Edwards, etc.
• Detail oriented and organized work habits
• Ability to analyze facts, evaluate information, and draw sound conclusions
• Candidate will have strong communication skills and be willing to work with many different groups.
• Experience with Microsoft Access a plus. Must be comfortable with email and phone communication.
  

Desirable:

• Understanding of ISO 9000 systems
• Configuration management experience
• Software release control experience
• HTML experience
• Experience with MS Access and DB management
  

Education:   BS/BA preferred
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Compensation: ADS offers a competitive compensation plan, including 401k, healthcare benefits, and vacation. Additionally, we offer a generous bonus plan and a compressed summer work schedule.
If you have the expertise to be a key contributor and the flexibility to work in a dynamic environment, please email or fax resume to:

Deborah Grenier
dgrenier@applieddata.net
Applied Data Systems
10260 Old Columbia Rd. Suite G
Columbia, MD 21046
Phone: 301.490.4007
Fax: 301.490.4582

ADS Is An Equal Opportunity Employer
Thank you for your interest in Applied Data Systems.